11-SEM2330 - ISO Internal Auditor Training

Course Description

*Please contact us before registering, if your company is paying for your class - 770-995-9697

This 14-hour class prepares participants to plan and conduct effective and efficient internal audits of a quality management system (QMS) based on ISO 9001:2015.

This class is for anyone involved in the internal auditing process, including:

• New and existing internal auditors
• Anyone involved in QMS establishment, implementation, improvement
• QMS/ISO coordinators/managers
• Relevant personnel

Upon completing this class, participants will be equipped to:

• Participate in the internal audit process as a qualified internal auditor
•               Apply relevant internal auditing approaches, methods, and techniques, including. observation, questions, and documentation review, 
• Interpret ISO 9001:2015 requirements
•               Prepare for, conduct, and report on internal audits using audit schedules, plans, and relevant documentation for guidance and evidence of                    conformance
• Write clear and understandable internal audit findings and observations
• Write clear nonconformance reports
• Evaluate corrective action reports

The class process involves participants in examining the internal audit process and applicable auditing activities, through open discussion and demonstration of understanding. An “open note” group examination is given at the end of the class to assess knowledge and understanding. 

Class Topics include:

Introduction to internal auditing

• Characteristics of an internal auditor

Overview of ISO 9001:2015 

• The Process Approach
• The PDCA cycle
• Risk-based thinking (RBT)
• Clauses and structure of ISO 9001:2015

Internal auditing practices

• Three types of QMS auditing
• Principles of internal auditing
• Auditor roles and responsibilities
• Ethics and objectivity in internal auditing

Planning and conducting internal audits

• The IA schedule
• The scope, objectives, and criteria of the internal audit
• The Audit checklist and plan
• Initiating the internal audit
• Reviewing documentation
• Audit questions
• Collecting and verifying evidence
• Observations and interviews
• Nonconformities and opportunities for improvement (OFI0

Audit reporting and follow-up

• Writing audit findings and reports
• Categorizing nonconformances
• Opportunities for improvement
• Corrective action reports (CARs)
• Verifying corrective action
• Closing the CAR
• Communicating the audit report to management