0008 - ISO Internal Auditor Training
Course Description
This 14-hour class prepares participants to plan and conduct effective and efficient internal audits of a quality management system (QMS) based on ISO 9001:2015.
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New and existing internal auditors
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Anyone involved in QMS establishment, implementation, improvement
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QMS/ISO coordinators/managers
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Relevant personnel
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Participate in the internal audit process as a qualified internal auditor
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Apply relevant internal auditing approaches, methods, and techniques, including. observation, questions, and documentation review,
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Interpret ISO 9001:2015 requirements
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Prepare for, conduct, and report on internal audits using audit schedules, plans, and relevant documentation for guidance and evidence of conformance
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Write clear and understandable internal audit findings and observations
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Write clear nonconformance reports
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Evaluate corrective action reports
Course Outline
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Characteristics of an internal auditor
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The Process Approach
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The PDCA cycle
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Risk-based thinking (RBT)
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Clauses and structure of ISO 9001:2015
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Three types of QMS auditing
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Principles of internal auditing
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Auditor roles and responsibilities
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Ethics and objectivity in internal auditing
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The IA schedule
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The scope, objectives, and criteria of the internal audit
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The Audit checklist and plan
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Initiating the internal audit
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Reviewing documentation
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Audit questions
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Collecting and verifying evidence
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Observations and interviews
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Nonconformities and opportunities for improvement (OFI0
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Writing audit findings and reports
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Categorizing nonconformances
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Opportunities for improvement
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Corrective action reports (CARs)
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Verifying corrective action
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Closing the CAR
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Communicating the audit report to management
